Please Accept Our Apologies

I didn’t think this would happen to us.

After all we were using best in class software. But it did.

Few days back we were hit by what seemed to be some unusually flattering comments on our blog. Take a look at this one below:

You’re so interesting! I don’t believe I have read a single thing like this before. So great to find someone with unique thoughts on this issue. Really.. thank you for starting this up. This site is something that is required on the web, someone with a bit of originality!

This on a post that talks about photographing dessert. Wow! What can I say?

Well turns out this was left by someone called Insurance. Clearly this comment was not genuine. Neither were thousands of them that were left just in matter of hours. Yes! All of them going leaps and bounds to flatter us. Yup. We got SPAM bombed.

Thousands of comments linking to all sorts of websites and youtube videos. These were everywhere, including posts that were old, like 3 years old.

As a result many of you reached out and shared that you were seeing our website spammed.

We apologize for this interruption and chaos.

So Here’s What We Have Done

  1. Effective immediately, we’ve installed one safeguard that should drastically reduce the spam. You could try that by telling us what you think about it by leaving a comment below.
  2. We are debating internally to move to an entirely new commenting system. Perhaps Disqus or Facebook Comments. This should help us eliminate spam to a large extent.

Where We Need Your Help

As we decide between the commenting system and change in handling comments, we would like to know your feedback. Have you used Disqus before on other blogs? How has your experience been? Do you use this on your own blog? Let us know in the comments below.

Have you had a spam bomb on your blog? How did you handle that?

 

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  • http://www.mydiversekitchen.com Aparna

    I have Disqus on my blog and I find it great. I get e-mail alerts when someone does leave a comment but I don’t moderate every comment left on my blog. Disqus ensures that spam/ comments with links in them never get published on tmy blog.

    • http://www.learnfoodphotography.com/ Neel

      Thanks Aparna. We are leaning towards Disqus but what about the comments left before adding disqus? Are they intact or did they disappear after you installed disqus?

      • http://carlbomphotography.com dcarlbom

        You get the option to import all your old comments into Disqus.

        It’s worth it. Disqus, that is.

        • http://www.learnfoodphotography.com/ Neel

          Thanks for the comment. Disqus does seem to a better choice than everything else that’s out there.

      • http://www.mydiversekitchen.com Aparna

        Neel, my blog is hosted on Blogger, and Disqus has a feature that allows you to manually import comments existing before Disqus, so I didn’t lose any of the comments. I’m sure the feature exists for other platforms too.

  • http://movitabeaucoup.com movita beaucoup

    I use akismet to block spam on my blog – it works marvellously and requires nothing from my readers! If a blog has captchas or requires me to log into disqus/facebook, I tend not to comment.

    • http://www.learnfoodphotography.com/ Neel

      Thanks Movita. Askimet did work for a while, but that last for too long. Captcha also now doesn’t seem to stop the comments. Disqus seems to be our decision for now.

  • Mo’

    I just moderate comments. Comments require my approval to be published.

  • http://www.rochkirstin.com Roch

    Since my blog is hosted via WordPress, I use Akismet plugin to drive the spam comments away. Still I receive many spam comments and I don’t know what to do.

    • http://www.learnfoodphotography.com/ Neel

      Roch, exactly the same problem. We’ve tried captcha to eliminate spam, it did remove most of the spam. Then we tried closing comments on posts that were 90 days old. But that was not what we prefered as we didn’t stop the conversation. The smart spammers now leave comment on Pages as well at newer posts. So we are planning to go with Disqus.

  • http://jenncuisine.com Jenn

    Another askimet vote here. Also, first time commenters are automatically moderated – meaning I have to approve them before they go live. If I’ve already approved a specific commenter, their future comments appear without moderation. This has been a good strategy for me…

    • http://www.learnfoodphotography.com/ Neel

      Thanks Jenn. Thanks for the comment. We’ve used askimet but without the first time comment moderation. My concern is that with moderation it requires some time and because it’s not real time, some conversation may be lost. Not sure what you think about that?

  • Bryan

    Akismet + CDN/Firewall + Moderation works well for me.

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